FAQs

What is your jewellery made from?

All our pieces are made from 18k gold-plated stainless steel, designed for everyday wear. Stainless steel is hypoallergenic, tarnish-resistant, and durable — perfect for sensitive skin.

How do I care for my jewellery?

Great news — our pieces are waterproof and tarnish-free, so you can wear them every day without worry. Simply wipe clean with a soft cloth to keep them looking their best. For lasting shine, we recommend removing before swimming in chlorinated pools or applying strong cleaning products.

How long does delivery take?

UK orders typically arrive within 3-5 business days. You'll receive a tracking number once your order has been dispatched.

What is your returns policy?

We accept returns within 14 days of delivery. Items must be unworn and in original packaging. Contact us at contact@truajewellery.co.uk to arrange a return.

Do you ship internationally?

Currently we ship within the UK only. International shipping is coming soon!

How do I know my ring size?

The beauty of our rings is that this is one worry you can leave behind — all of our rings are fully adjustable, so they'll fit perfectly every time. No measuring, no guessing, just put it on and enjoy.